CHARACTERISTICS:
4. Completeness » Technical writing needs to be complete. Readers need to know step-by-step details. If one detail is missing or if the word for one part is inconsistent, we may not be successful in our reading of the text. 5. Consideration » The "you" attitude makes other people important because the letter writer think highly of them. » the letter should emphasize the "you" attitude and should make the reader feel that the writer is as much interested in his customer as he is in himself. 6. Courtesy » using polite language which develops goodwill and goodwill to success in business. » a trait that engenders goodwill and friendship. we appreciate the little words or acts of courtesy shown to us by others. 7 Comprehensivenes » When writing technically, all the information should be provided, its background must be described and clear description of any process, or method of carrying out a specific work, should also be given. It also includes results, conclusions and recommendations.« previous